For your convenience, we’ve summarized the delivery process below to ensure you're well-informed and fully prepared for your sauna’s arrival. The weight and packaging of a sauna play a key role in determining how it’s shipped, and we've outlined all the important details to make the process seamless for your sauna.
We aim to get your sauna to you as quickly as possible! Once your order is placed, your sauna will ship from the warehouse in Illinois, with an estimated delivery time of up to 2 weeks. This is typically the maximum timeframe for in-stock items, but it may arrive sooner depending on shipping schedules.
Your sauna kit will be carefully packaged in a crate and delivered on one or two pallets, depending on its size, ensuring its safety throughout transit.

This method is typically used for small to medium-sized saunas, ensuring secure transportation without requiring a full truckload.
Once your sauna leaves the warehouse, we will send you tracking details so you can follow your shipment and stay updated on its progress.
We ensure your sauna arrives at a time that’s convenient for you! A pre-arranged delivery appointment is required. Once your sauna reaches a nearby terminal, the carrier will contact you to schedule your delivery. Your sauna won’t just show up unexpectedly; you’ll be kept informed every step of the way.
A contact number is required by the freight company to facilitate the delivery appointment.
Liftgate Service: The delivery driver will use a liftgate to safely unload the sauna kit from the truck and lower it to the ground, so you don&t have to worry about heavy lifting.
Here's what the delivery of your sauna might look like:

If you have any questions, we're here to support you every step of the way.
Instant Live Chat: here
Email Us: info@solacihome.com
Call or Text Us: (888) 802-4107
Regarding Returns, please refer to our Returns & Refund Policy.
Every Finnmark Designs sauna (FD-1 through FD-5) is equipped with advanced infrared heaters. Infrared heat waves reach the body directly without having to heat the air inside the sauna. Our Hybrid Trinity™ models (FD-4 & FD-5) feature a dual-heating system, combining these infrared heaters with a traditional sauna heater for the ultimate experience. Spectrum Plus™ heaters are UL listed and specifically manufactured to withstand the steam from the traditional heater without degrading.
With this system, breathing is more comfortable and the atmosphere is more enjoyable than in conventional saunas. Because the infrared heat energy is warming the body directly, lower temperature settings can be used to achieve results in short sessions starting from 20 to 30 minutes.
Please Note: Your sauna’s maximum temperature and preheat times are subject to variations in ambient room temperature, airflow, and a stable 120V power supply. Placement in colder areas like basements or garages may extend these times. If you experience unusual warm-up times, please call our technical support team for thermostat calibration help.
Your body will probably need a few weeks to fully adapt to regular use of your Finnmark Designs.
When using your sauna for the first time: Do not do more than three sessions a week during the first four weeks. You can move to daily sessions after six weeks. If you do not feel comfortable or relaxed during a session, lower the temperature and/or open the door of the cabin.
Time: Noticeable results are usually obtained with sessions of at least 30 minutes. For therapeutic use, sessions of 45 minutes are advised.
Temperature: Beginners should start with a lower temperature and work their way up. While our saunas reach 170°F, studies show therapeutic benefits at 163°F. If perspiration does not start after 10 to 15 minutes, this usually indicates that the temperature is set too low to obtain good results.
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