For your convenience, we’ve summarized the delivery process below to ensure you're well-informed and fully prepared for your sauna’s arrival. The weight and packaging of a sauna play a key role in determining how it’s shipped, and we've outlined all the important details to make the process seamless for your sauna.
We aim to get your sauna to you as quickly as possible! Once your order is placed, your sauna will ship from the warehouse in Illinois, with an estimated delivery time of up to 2 weeks. This is typically the maximum timeframe for in-stock items, but it may arrive sooner depending on shipping schedules.
Your sauna kit will be carefully packaged in a crate and delivered on one or two pallets, depending on its size, ensuring its safety throughout transit.

This method is typically used for small to medium-sized saunas, ensuring secure transportation without requiring a full truckload.
Once your sauna leaves the warehouse, we will send you tracking details so you can follow your shipment and stay updated on its progress.
We ensure your sauna arrives at a time that’s convenient for you! A pre-arranged delivery appointment is required. Once your sauna reaches a nearby terminal, the carrier will contact you to schedule your delivery. Your sauna won’t just show up unexpectedly; you’ll be kept informed every step of the way.
A contact number is required by the freight company to facilitate the delivery appointment.
Liftgate Service: The delivery driver will use a liftgate to safely unload the sauna kit from the truck and lower it to the ground, so you don&t have to worry about heavy lifting.
Here's what the delivery of your sauna might look like:

If you have any questions, we're here to support you every step of the way.
Instant Live Chat: here
Email Us: info@solacihome.com
Call or Text Us: (888) 802-4107
Regarding Returns, please refer to our Returns & Refund Policy.
Can I purchase the Finnmark FD-4 Trinity sauna with a HUUM heater instead of the included Harvia Vega Compact 1900?
The Finnmark FD-4 Trinity sauna is designed to accommodate the Harvia Vega Compact 1900, and at this time, the manufacturer does not offer the option to swap the heater. Additionally, the sauna does not have enough space to accommodate a different wall-mounted heater like the HUUM Drop. Let us know if you have any other questions, we’re happy to help!
Can I assemble the sides and roof only and attach to a wall, allowing it to sit on a tile base with a drain? Also, I’d also like to reduce the depth, so can I modify a few inches as I assemble?
The Finnmark FD-4 Trinity sauna is designed as a self-contained structure, with the base placed first, followed by the back, side, and front panels, which fit into a groove for structural integrity. Because of this, the floor must remain in place, and modifications to the depth are not possible. You can check the assembly video for a better understanding of the setup.
Do you ship to California
Yes! We ship all our products to the continental U.S., including California. The Finnmark FD-4 is currently in stock and ready to ship from the warehouse in Illinois. Delivery typically takes a maximum of 2 weeks from order placement.
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